Empower your business with the Accelerate Solution Framework.

A working Salesforce solution in your hands within weeks. Senior consultants, three phases, weekly sprints with real-time client feedback. No director time billed. No bloat.

Sales Cloud
Marketing Cloud
Service Cloud
Apex Development
Integration
Account Engagement
Reports & Dashboards
Training
Sales Cloud
Marketing Cloud
Service Cloud
Apex Development
Integration
Account Engagement
Reports & Dashboards
Training
What we do

Six focused service lines. No fluff.

01

Operations support agreements

Flexible 5–20 hours per month. A dedicated consultant who learns your business and tunes Salesforce around it.

Monthly engagement
02

Implementation projects

End-to-end rollouts. We architect, configure, integrate, and launch in one tight engagement.

Fixed-scope delivery
03

Improvement projects

Already on Salesforce but not getting value? We revitalize, retune, and remove the friction holding your team back.

Platform tuning
04

Custom development

Apex, Lightning Web Components, process automation, and integrations with the rest of your stack.

Apex · LWC · Integration
05

Backlog execution

You bring the stories, we ship them. Clean, consistent delivery for teams with a defined roadmap.

Sprint-style delivery
06

Training & enablement

Hands-on training that turns your Salesforce rollout into real adoption. Because unused software is wasted software.

User enablement
Who this is for

You'll get the most from BTS if any of these describe you.

Small or medium business

You run a company between 10 and 200 employees and you don't have an in-house Salesforce team.

You bought Salesforce it's underused

Licenses are paid for, the platform is live, but the team avoids it, data is stale, or the reports don't match reality.

Growing fast, process is breaking

Spreadsheets, email threads, and tribal knowledge got you here. You need a CRM backbone that scales with the next hire.

You've been burned before

A past consultant over-promised, over-ran, and left you worse off. You want a scope-honest partner this time.

You have a backlog, need throughput

Internal admin can't keep up with user stories. Hand us the backlog and we'll ship on a weekly or bi-weekly cadence.

Any Salesforce cloud

Sales Cloud, Service Cloud, Marketing Cloud Account Engagement, Experience Cloud, and the AppExchange.

How We Deliver · 10 Steps · 3 Phases

The Accelerate Solution Framework.

A clear path from first meeting to project close, with weekly sprints that put a working solution in your hands within weeks.

Common questions

Answers before you book the call.

How long does an implementation take?

Most of our projects ship in 6 to 12 weeks. Discovery and planning take the first 1 to 2 weeks, then we build in weekly or bi-weekly sprints with working functionality you can test at every demo. We never leave you waiting weeks between touchpoints.

Which Salesforce products do you work with?

Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (Pardot), Experience Cloud, and most AppExchange integrations. We handle configuration, Flow automation, Apex and LWC development, data migrations, and third-party integrations.

How does pricing work?

Project engagements are fixed-scope and fixed-price so there are no surprises. Ongoing support is a monthly retainer at 5 to 20 hours per month, billed at a flat rate. We'll share specific numbers on the discovery call once we understand the scope.

What happens after the project ships?

You can roll into an Operations Support Agreement with the same senior consultant who built it so the person who knows your org is the person who keeps improving it. Or we hand it off cleanly to your internal team with full documentation. No lock-in either way.

Do I need a Salesforce admin on my team?

No. We often serve as the admin, developer, and architect in a single engagement for teams that don't have Salesforce talent in-house. If you do have an admin, we work alongside them and build their skills through the project.

What should I bring to the first call?

Just the problem you're trying to solve. You don't need requirements, user stories, or a Salesforce roadmap that's what the discovery phase is for. If you have a current Salesforce org, log-in access helps us look at what you have today. Otherwise, come as you are.

Are you a certified Salesforce partner?

Yes. BTS IT Solutions is a Registered Salesforce Consulting Partner. Our team holds administrator, developer, and architect certifications across the Salesforce platform.

Ready?

Your Salesforce transformation
starts with one call.

Thirty minutes. No slides. We'll walk through what you're trying to fix, where the friction is, and whether we're the right team to help. Honest answers either way.